FAQ's

What is an internet-only auction?

An internet-only auction is a place where Sellers sell items in an online atmosphere. Internet-only events contain the same components (items, seller, bidder, price, quantity) as a traditional live auction; of course online events are done via the computer and the internet. At the scheduled time, items start closing in catalog order.

What is the difference between AUCTIONWAVES.COM and a traditional live auction?

Traditional auctions are generally conducted on-site and in place at the asset location. Bidders are required to arrive early for an inspection and must remain onsite for the duration of the event while items are sold one at a time. Removal is usually the sale day, the bidder may be required to come back to pickup their items. AUCTIONWAVES.COM events begin bidding weeks in advance of the event closing. Most auctions feature a preview or open house for inspection one or two days prior to the conclusion of the sale. Bidders can take their time to become familiar with the catalog, bid interactively or use the MaxBid which allows the system to bid on your behalf up to your set amount.

With any event, you can participate on your schedule and at your pace, from the comfort of your home or office. What happens if there are technical difficulties to the web site during the sale closing? If technical difficulties occur during the closing of a AUCTIONWAVES.com sale we reserve the right to extend the closing times/dates as needed.

Can AUCTIONWAVES.COM cancel an event that has already started?

We reserve the right to: cancel, suspend, extend or reschedule an individual item and or event.

I'm concerned about my safety online. What do you do to protect me?

AUCTIONWAVES.COM takes your personal online security very seriously. We will never, ever share your email address or personal information. Our site is completely secure.

REGISTRATION

Why do I need to register?

In short it lets you bid on items. Each event has specific terms and conditions of sale which must be accepted. Additionally, the registration provides us contact information necessary to qualify you as a bidder.

Is there a FEE to register?

NO, there is no fee to register; however, we do authorize your credit/debit card for $100.00 to assure you have a valid credit/debit card. The $100.00 authorization is similar to a hotel authorization. The authorization expires after the conclusion of the event.

Why do I need a credit card to register?

Credit cards are required to registered since we want to be guaranteed payment If you make purchases.

Once I register what next?

You are ready to bid on all events. You only have to complete the registration form with your contact information one time, you use your bidder number and password for all events. You will be prompted to confirm your registration for each event including acknowledgement that you have read and agree to the specific terms for that sale.

ABANDONED ITEMS

What happens if I decide not pick my items up?

After the scheduled removal, items left onsite will be considered abandoned. Our clients are very concerned that the space be left empty and you will be charged a removal fee for items left onsite. NO refunds or chargeback's will be granted due to a lack of removal at the designated times